Anyone who knows me well knows I have only been getting gas at BP since September. The reason for that is I have been OBSESSED with this gas card rebate program we got with our cruise. Adam booked our cruise via a solicitor about a year ago. We got all these extras thrown in including a $300 gas card. They presented it as if they will just send you a card when you book your cruise. Well let me tell you, this thing has been the bane of my existence for quite some time. My mom has taught me to be assertive and not just quit because people think you will never do it. Oh no. We could not redeem it until after our cruise was over. I called about 9 numbers before I finally got someone who knew about this card. Well, they sent me to a website where you log info and all these small numbers of original cruise info. Who still has this stuff? Anyway, I did. Within two weeks, we had to get something in the mail, fill out more stuff, send a copy of Adam's drivers license, car insurance, and plate numbers. And a check for $9.95. Again, time limits of when it has to be in. The website said we didn't do something right and we were out even though my check cleared. Huh, I thought they never got it? I convinced a guy they must have gotten it if they felt they could cash the check. So we updated our profile to allow us to begin. Then you wait 2 months before you can start collecting receipts. We learn we get one $25 gas card every month for $150 of gas spent. So we collected all our receipts, cannot be under $150 for a month or you lose. Miss one month and it's over. Also, you can't have 2 receipts dated the same day. And do that for 12 months. Honestly? I thought we were going to be the only people in our right minds to do all this for $25, but I was determined. So, we turned in our first receipts in November then we waited to allotted 2 weeks to check our status. Office closed for Christmas break. Typical. We have a time limit people! I have checked and called several times to find nothing. Then tonight, this...
"Please be advised that My Free Travel will be unable to honor any rebates redeemed on or after December 1, 2009. This is due to an extremely high response rate to the program. The responses received have far exceeded numbers anticipated by our projections and this has resulted in a shortage of funds to meet required payments. We will continue to attempt payment for any qualified rebates that have been submitted prior to December 1, 2009."
Are you freaking kidding me???? And I sent them $10 and never received a single gift card!!! Seriously, at least 25 hours of my life down the drain. For what, to pay them???? This will not be the end of the story.
2 comments:
ugh that is major frustrating. Way to stick to your guns!
also, i remember some of the "assertiveness training" that mom put you through. more specifically, i remember that you had to go into The Gift Horse and pick out a birthday present for susan butler all by yourself while we waited in the car. you had to pay for it and everything without mom. scary! but you did great. and i also remember that one time McDonald's put ketchup on your meal and mom made you ask for a new one by yourself. even scarier! again, you did great.
i also never remember having to go through assertiveness training myself for some reason. i do, however, vividly remember mom telling me to "check my attitude" with some regularity...
OH MY GOSH....You are a better woman than I. I would have given up long ago. I can't believe they took your 9.95- sounds like a scam to me!!
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